Terms and Conditions for Lille Hotell AS​

The number of rooms provided by Lille Hotell AS will be described on the confirmation of order.
Residents must be over the age of 18.

Your room is located at Lille Hotell, Torvgaten 5, 4836 Arendal, Norway.

Submission of this Agreement will be considered as handover of the service.
The accommodation is accepted “as is” and in accordance with information, floor plan and photos on www.lillehotell.no. The customer accepts minor deviations from specified information about the accommodation.

The agreed dates and rates on your confirmation are binding on both parties.

The total amount for the period of use shall be paid in advance by visa card/credit card by the payment link sent from Lille Hotell, or by 3rd party suppliers. 
In case of long term rental; monthly payment will be arranged. Always in advance.
Invoice can be arranged for company customers. Lille Hotell will do a credit check of the company.

When ordering extra services like early check in, late check out, child bed, breakfast and extended stay Lille Hotell will send a payment link by sms and e-mail for the extra costs.

Lille Hotell has the right to adjust prices due to an increase in taxes or charges or other circumstances beyond Lille Hotell’s control. Such price adjustments shall be notified to the customer and shall not enter into force until one month after the notification.

The accommodation can only be used for housing, and can only be used by the customer.  Lille Hotell may refuse persons less than 18 years old from checking in.

Check-in can at the earliest take place at 3 pm on the agreed start date. Check-out must take place before 11 am. If the guest has failed to check out at 12 pm, Lille Hotell will charge the guest one extra day.  

The customer shall not leave any personal belongings when checking out.

The accommodation and the common areas shall be treated with due care and maintained in a general good condition by the customer. The customer shall be familiar with the fire instructions found in the accommodation.
Lille Hotell does not allow parties in the rooms and is allowed to remove guests that do not follow the instructions.

Pets are not allowed at Lille Hotell.

The customer shall notify Lille Hotell immediately in the event of any damage discovered on the property. Call +47 370 222 01 or send an e-mail to booking@lillehotell.no.

The customer shall provide Lille Hotell with access for cleaning, and otherwise for all necessary maintenance.

Lille Hotell offers free Wi-Fi to all guests. The service is delivered for free, so complains do not give right for compensation.

Lille Hotell shall ensure cleaning of the accommodation every calendar day. Lille Hotell shall also ensure cleaning of the accommodation at check-out.
Lille Hotell shall provide insurance for the accommodation. Lille Hotell carries otherwise no liability for damages, costs or losses that may arise from burglary, fire, smoke, power outage, water damage or other reasons. The customer accepts that Lille Hotell in such circumstances shall be indemnified.

If the accommodation is not in accordance with the terms agreed, the customer shall notify Lille Hotell within a reasonable time after the breach is discovered. Delayed notification of breach result in loss of any remedies for breach of agreement.

If any damages of the accommodation are caused by the customer, Lille Hotell has the right to rectify the damage at the customer’s expense. It is forbidden to smoke at Lille Hotell, and every infringement of the ban on smoking results in a fee of NOK 5.000.
If the customer does not comply with the customer’s obligations in this Agreement, Lille Hotell can, one day after a written notice of breach, deactivate the customer’s access code and carry out a check-out of the customer.
If there is a material breach of the agreement, Lille Hotell may terminate the agreement and carry out check-out with immediate effect. Default of payment and use of the accommodation in violation of the terms of the agreement is considered a material breach.
The customer agrees that Lille Hotell gets a pledge in all assets that are left in the accommodation after check-out. If Lille Hotell considers these assets to have limited economic value, Lille Hotell may get rid of these possessions without further notice.

For a cancellation to be valid it must be sent by e-mail to booking@lillehotell.no. If reservations have been made at 3rd party suppliers it has to be cancelled were the reservation was made.

Cancellation of short time rental (1-7 days) up to 24 hours prior to arrival (at 3.p.m the day before arrival) will be charged a administration feed of NOK 100,- per room, the remaining amount will be refunded to the booker. Cancellation later than 24 hours before arrival will lead to a cancellation fee equal to the first night’s stay.

No show will be charged 100%.

Cancellation of 7-90 days of booking must be done 7 days before arrival. Any cancellation made later than 7 days before arrival will be charged up to 10% of the booking.

The Norwegian Tenancy Act does not apply to this agreement, ref. the Norwegian Tenancy Act section 1-1 fourth paragraph.

The customer accepts that an eviction can be carried out according to the Norwegian Enforcement Act section 13‑2 third paragraph litra a.

The customer accepts that an eviction can be carried out in accordance with the Norwegian Enforcement Act section 13-2 third paragraph litra b.

Since delivery is deemed to take place when submitting a final order and submission of the Agreement, the rules regarding the right to cancellation in the Norwegian Consumer Law section 41 shall not apply to this agreement.

As the Norwegian Cancellation Act section 22 litra m) is applicable, the rules on the right of withdrawal from the agreement do not apply to the agreement.

Sublease of the accommodation is not permitted.

Dated: 20th of June, 2020